Terms & Condition

Last Updated: 16/02/2025

Welcome to Geevani Jewels. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these terms, please refrain from using our website.

1. General

  • This website is owned and operated by Geevani Jewels.

  • We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.

  • Continued use of the website after any changes constitutes your acceptance of the revised terms.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate.

However:

  • Slight variations in color may occur due to lighting and screen settings.

  • Minor differences in texture, finish, or detailing may occur due to handcrafted processes and shall not be considered defects.

3. Pricing & Payments

  • All prices are listed in INR unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Payments are processed securely through third-party payment gateways.

  • Geevani Jewels does not store debit/credit card details.

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation via email or message.

  • Geevani Jewels reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

  • Cancellation requests must comply with the Cancellation Policy stated on the website.

5. Shipping & Delivery

Shipping timelines are provided in our Shipping Policy.
Geevani Jewels is not responsible for delays caused by courier services, customs clearance, weather conditions, or other circumstances beyond our control.

6. Returns, Exchanges & Refunds

  • We follow a No Refund Policy, except in cases of verified damage as outlined in our Exchange & Return Policy.

  • Exchanges are subject to the conditions mentioned in the official policy.

  • Refund claims for damaged products require a valid 360-degree unboxing video within 24 hours of delivery.

7. Intellectual Property

All website content including logos, designs, images, text, graphics, and branding elements are the exclusive property of Geevani Jewels.

Unauthorized reproduction, copying, or commercial use is strictly prohibited.

8. User Conduct

By using this website, you agree:

  • Not to misuse or disrupt the website

  • Not to engage in fraudulent transactions

  • Not to post or transmit unlawful, harmful, or misleading content

9. Limitation of Liability

Geevani Jewels shall not be liable for:

  • Indirect or consequential damages arising from website usage

  • Delays in shipping beyond our control

  • Minor natural variations in handcrafted jewellery

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

11. Contact Us

For any queries regarding these Terms & Conditions, please contact:

📧 jewelsgeevani@gmail.com
📞 +91 98104 61006